Frequently asked questions
Get the lowdown on the most frequently asked questions about Youflow's platform!
General
Who is Youflow for?
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Youflow is a modern messaging and automation platform designed for traders and financial businesses. It helps you centralize customer conversations, automate workflows, and stay responsive across channels — including Instagram, WhatsApp, SMS, and more.
What is Youflow?
Youflow is a modern messaging and automation platform designed for traders and financial businesses. It helps you centralize customer conversations, automate workflows, and stay responsive across channels — including Instagram, WhatsApp, SMS, and more.
Does Youflow support multiple team members?
Yes! Youflow allows you to create departments and assign conversations to different team members, making collaboration easy and efficient.
What channels can I connect with Youflow?
Currently, Youflow supports Instagram Business, SMS, email, and web chat integrations — with more platforms coming soon.
Can I use Youflow on mobile?
Yes, Youflow is fully responsive and also offers mobile alerts, so your team can manage conversations on the go.
Privacy & Security
Is my data safe with Youflow?
Yes. We use industry-standard encryption and secure infrastructure to protect all your data and communications.
Do you sell or share my data with third parties?
No. Your data is never sold or shared. We only use it to provide and improve the Youflow service.
Can I delete my data anytime?
Yes. You have full control over your data. You can request data deletion or export your conversations anytime from your account dashboard.
Where is my data stored?
All data is securely stored in cloud servers located in regions with strong data protection laws, such as the U.S. and EU.
Plans & Pricing
Is there a free trial available?
Yes, we offer a 7-day free trial with access to all premium features — no credit card required.
What’s included in each plan?
All plans include access to messaging tools, automation features, performance metrics, and integrations. Higher-tier plans offer more users, message limits, and priority support.
Can I upgrade or downgrade my plan anytime?
Absolutely. You can change your plan at any time from your account settings — upgrades take effect immediately, while downgrades apply at the next billing cycle.
Conquering Your Trading Goals
Customize your business journey effortlessly with Youflow's dashboard, backed by a suite of powerful tools at your fingertips.